Pet Care Center
Hours of Operation
Monday – Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: 11:00 AM –5:00 PM
Holidays: Closed
Fam – Exr: Normal
View Hours
Bldg. 4066
DSN: 225.8906
Off Base: 042.552.7353
Commercial: 1.210.547.9935
Facility Closures & Updates
Pet Care Center Limited Kennel Availability: 11-20 May
Please note that due to artificial turf replacement on 11-20 May, we have fewer kennels available for booking. The dog boarding will remain open during this time.
Holiday Hours
There are no scheduled holiday closures at this time.
To Our Valued Clients
We are committed to maintaining the highest standards of health and safety for every animal entrusted to our care. Because our facility hosts many animals in close proximity, preventing the spread of contagious conditions is a top priority.
Effective immediately, please be advised of our updated health and safety protocol regarding communicable diseases:
Symptom Monitoring: We ask all owners to closely monitor their pets for signs of illness prior to their scheduled visit.
Contagious Conditions: We must be especially cautious regarding highly transmissible illnesses, such as feline herpes, kennel cough, upper respiratory infections, or any other condition that poses a risk to fellow pets or our human staff.
Reservation Cancellation: If your pet is currently exhibiting symptoms of a contagious condition, or has been recently diagnosed with one, we may be required to cancel or reschedule your reservation.
This policy ensures that we do not inadvertently expose other vulnerable animals to preventable illnesses. If you have any concerns about your pet’s current health status or if they are showing signs of illness, please contact us immediately to discuss your reservation.
Thank you for your cooperation and for helping us keep our facility a safe, healthy environment for everyone.
If your pet bites a staff member, you or your emergency contact will be asked to pick up immediately.
Depending on your pet health conditions and behavior, we may or may not be able to book a reservation
SHOT RECORD REQUIREMENTS
You will be asked to provide shot records if we do not have up-to-date shot records in our system. Pets cannot be boarded without updated shots as required by Yokota Air Base regulation and Japanese law. You must wait at least 72 hours after shots have been given to board your pet.
Boarding
Dog-Rabies, Distemper, and Bordetella
Cat-Rabies and Distemper
Grooming
Dog-Rabies
DAYCARE RESERVATION
One Dog
Two Dogs
One Cat
Two Cats
BOARDING
One Dog
Two Dogs
Three Dogs
One Cat
Two Cats
*Same kennel. Dogs cannot exceed a combined weight of 100 pounds.
Food
Owners may utilize the center’s food. Please note that we are unable to cater to restricted diets or allergies. Owners can avoid this extra cost by bringing their own food.
After hours pickup or drop-off is available for an extra fee for PCS-in/out only.
- You will be asked to fill out paperwork pertaining to your pet’s stay. This may take a few minutes so please plan accordingly.
- We ask that you have an emergency contact ready for each boarding reservation.
- You will be asked to provide shot records if we do not have up-to-date shot records in our system. Pets cannot be boarded without updated shots as required by Yokota Air Base regulation and Japanese law.
- If you bring your own food, please bring it with you at the time of drop-off and make sure it is enough food for the pet’s entire stay to avoid any extra costs.
Medications
The Pet Care Center is dedicated to the health and well being of your pets. We are able to administer prescribed medication and supplements. However, we are not able to perform injections of any kind.
Emergency Contact
Any pets in our care are required to have an emergency contact on file in case of a medical emergency. This should be someone in the local area that you trust to take your pet to the vet if needed.
Reservations
Boarding reservations can be made one month in advance. For example, if you would like to board in March, the soonest you can request is 1 February. However, if you’re making a reservation for official duty (TDY, PCS or deployment), you may make your reservation as soon as you have firm dates.
To make a boarding reservation, please click HERE
Starting January 2024, Pet Care Center will charge a cancelation fee if a customer does not notify us at least 48 hours prior for canceling a boarding reservation.
Cancelation fee will be one day boarding fee.
GROOMING
Bath
| Short Hair | Med to Long Hair | |
|---|---|---|
| Small | $25 | $30 |
| Medium | $30 | $35 |
| Large | $45 | $50 |
| Jumbo | $55 | $60 |
| Specialty | N/A | $70 |
Full Grooming
| Short Hair | Med to Long Hair | |
|---|---|---|
| Small | $40 | $45 |
| Medium | $50 | $55 |
| Large | $60 | $70 |
| Jumbo | $70 | $80 |
| Specialty | N/A | $90 |
| Additional/Other Fees | ||
| Nail Trim Only | N/A | $8 |
| Excessive Matting | N/A | 10 |
| Restraining Aggressive Dogs | N/A | $10 |
Customers may have only one grooming and bathing reservation at a time. After services are received, owners may make a new reservation.
To make a reservation, please call or stop by our Front Desk.
Grooming drop-off times varies and is not first come first serve. Please note your pet may be in our care for several hours.
Please plan accordingly.
All dogs groomed in our facility must have a valid rabies vaccination.
PCS Information
If you are sponsoring someone with a pet, please refer them to Yokota.af.mil for a guided checklist on how to PCS to Japan.
If you or someone you know is PCSing and will need a boarding reservation, please request a reservation online as soon as travel plans are confirmed. Please give us as much time as possible to ensure we have the kennel space available to accommodate your pets.
RESERVATION
Pet Boarding Reservation
Boarding reservations can be made one month in advance. For example, if you would like to board in March, the soonest you can request is 1 February. However, if you’re making a reservation for official duty (TDY, PCS or deployment), you may make your reservation as soon as you have firm dates.
If you haven’t heard from us within 24 hours of submitting the form, please contact us to confirm your appointment.
Email: YokotaPetCare@gmail.com
DSN: 225-8906
Commercial: +1-210-547-9935
Off Base:042.552.7353
Important: Reservation Form Update
We are currently experiencing server issues with our online reservation forms. To ensure your request is processed, please email the following information to YokotaPetCare@gmail.com
Please include the following details in your email:
Sponsor Information
-
Full Name: (First and Last)
-
Rank:
-
Phone Numbers: (Duty and Personal)
-
Email Address:
Pet Information
-
Type: (Dog or Cat)
-
Pet’s Name:
-
Breed & Color:
-
Sex: (Male or Female)
-
Age:
-
Weight: (In pounds)
-
Spayed/Neutered: (Yes or No)
Reservation Details
-
Reservation Type: (Vacation, TDY, Emergency Leave, PCS-Out, Daycare, or Quarantine)
-
Check-In Date:
-
Estimated Drop-Off Time:
-
Check-Out Date:
-
Estimated Pick-Up Time:
Note on Drop-Off/Pick-Up Hours: Mon–Fri: 9:30 AM – 5:00 PM | Sat: 9:00 AM – 3:00 PM | Sun: 11:00 AM – 5:00 PM
Drop-Off/Pick-Up Time
Please select your drop-off and pick-up within our operating hours.
Mon–Fri 9:30 a.m.–5:00 p.m.
Sat 9:30 a.m.–3 p.m.
Sun 11 a.m.–5 p.m.
Hol Closed
Fam/Exr Normal
Drop-Off/Pick-Up Time
Please select your drop-off and pick-up time within our operating hours.
Mon–Fri 9:30 a.m.–5:00 p.m.
Sat 9:30 a.m.–3 p.m.
Sun 11 a.m.–5 p.m.
Hol Closed
Fam/Exr Normal
